FAQs – Ridgeview Animal Hospital in Olathe, KS
Ridgeview Animal Hospital is a privately owned veterinary clinic that has served the Olathe, KS, area since 1987. We provide compassionate, personalized care for dogs and cats from Olathe and Lenexa, KS, and the surrounding communities. This FAQ answers common questions about our veterinary services, preventative care, diagnostics, dentistry, surgery, integrative medicine, wellness plans, urgent concerns, and other resources for your pet.
New Clients and General Care
Where is Ridgeview Animal Hospital located?
Ridgeview Animal Hospital is located at 816 North Ridgeview Road, Olathe, KS 66061. Our Olathe veterinary clinic serves dogs and cats from Lenexa and Olathe, KS, and surrounding communities.
What are your veterinary clinic hours?
Our regular veterinary clinic hours include extended Wednesday evening availability to give pet owners additional scheduling options. Our current hours are:
- Monday: 7:30 a.m.–5:30 p.m.
- Tuesday: 7:30 a.m.–5:30 p.m.
- Wednesday: 7:30 a.m.–7:30 p.m.
- Thursday: 7:30 a.m.–5:30 p.m.
- Friday: 7:30 a.m.–5:30 p.m.
- Saturday: Closed
- Sunday: Closed
Because hours can change, please call us before visiting with an urgent concern.
How do I contact Ridgeview Animal Hospital?
You can contact Ridgeview Animal Hospital by calling 913-780-0078 or using our Contact Us form. We are happy to help! Please reach out with any questions about appointments, your pet’s care, or for general information about our Olathe animal hospital and the veterinary services we offer. If your pet has an urgent medical concern, please call rather than relying on an online message.
How do I become a new client at Ridgeview Animal Hospital?
New clients can get started by completing our New Client Form and calling 913-780-0078 to schedule an appointment. The form asks for basic information, such as your contact information, your pet’s health history, previous veterinary care, vaccinations, current medications, and known allergies. You may also want to take a moment to review our New Clients information before your appointment.
What makes Ridgeview Animal Hospital different from other veterinary clinics in Olathe?
Our privately owned small animal hospital combines personalized, compassionate care with conventional and integrative veterinary medicine. Our veterinary services include preventative wellness, in-house diagnostics, dentistry, surgery, light therapy, Chinese herbal medicine, homeopathic medicine, nutrition and weight management, and more. Our goal is always to provide individualized veterinary care that is tailored to the specific pet, while recognizing the important bond between pets and the people who care for them.
Emergency and Urgent Care
What signs mean my dog or cat needs veterinary care immediately?
Some symptoms require prompt veterinary attention because they may indicate a serious illness, injury, or other medical emergency. Call us at 913-780-0078 during business hours for guidance, and seek urgent or emergency veterinary care when appropriate for signs such as:
- Collapse or fainting
- Uncontrolled bleeding
- Seizures
- Trouble breathing
- Repeated vomiting
- Persistent diarrhea
- Bloated or swollen abdomen
- Inability to urinate
- Straining to urinate
- Suspected poisoning
- Serious injury or trauma
- Heatstroke
- Sudden weakness
- Any pain
- Extreme lethargy
- Pale, blue, or gray gums
- Choking
- Sudden inability to stand or walk
- Paralysis
- Known or suspected foreign-object ingestion
- Eye injuries
- Sudden vision loss
- Repeated unproductive retching
- Allergic reactions or facial swelling
- Complications during labor or delivery
- Rapid or significant behavior changes
- Sudden loss of coordination
- Bite wounds or deep wounds
Pets cannot tell us how much something hurts or how sick they feel, so it’s important to watch for signs of pain or illness. Any sudden or significant change in your pet’s condition should be taken seriously.
Where should I take my pet for urgent or emergency care when Ridgeview Animal Hospital is closed?
If your pet gets sick or hurt outside of our regular business hours, we recommend contacting a local emergency veterinarian.
We typically refer our clients to the following:
Urgent Care Centers
All Night Emergency Vets
Because availability and hours at outside facilities can change, contact the facility directly before heading in.
Services and Medical Care
What veterinary services do you offer for dogs and cats?
We provide comprehensive Veterinary Services for dogs and cats of all ages. Our offerings range from preventative wellness to medical and surgical care. Services include wellness and vaccinations, allergies and dermatology, nutrition and weight management, diagnostics, dentistry, surgery, wellness plans, light therapy, and integrative options such as Chinese herbal and homeopathic medicine.
We always recommend veterinary care that is specifically based on each pet’s age, health, lifestyle, and individual needs.
What veterinary diagnostic services are available at Ridgeview Animal Hospital?
Our Diagnostics services include an on-site laboratory, digital radiology, and ultrasound to help our veterinarians investigate illness and injury. Our in-house laboratory allows us to perform a variety of bloodwork and other tests efficiently, with some results available within minutes. X-rays and ultrasound provide additional information about bones and internal organs, and diagnostic images can be shared electronically with specialists when needed.
Does my pet need professional dental care?
Professional veterinary dental care helps identify and treat oral health problems that may cause pain, infection, difficulty eating, and other complications. Our Dentistry services help us evaluate your pet’s teeth and gums and address dental disease based on the findings of an oral examination. Bad breath, red or bleeding gums, tartar buildup, loose or broken teeth, dropping food, and reluctance to chew are all reasons to schedule an evaluation.
Does Ridgeview Animal Hospital perform soft-tissue surgery?
Yes. We provide soft-tissue surgery and other surgical care based on each patient’s individual medical needs. Before recommending Surgery, our veterinarians consider your pet’s health, diagnostic findings, and the reason for the procedure to develop an individualized surgical plan. We understand that having a pet undergo surgery can be stressful, so our team can explain the procedure and what to expect before and after your pet’s surgery.
Does Ridgeview Animal Hospital offer light therapy for pets?
Yes. We offer light therapy as one of the treatment options available to appropriate patients at Ridgeview Animal Hospital. This noninvasive therapy may be incorporated into an individualized treatment plan, which would be based on your pet’s condition and needs. After examining and diagnosing your pet, our veterinarians can determine whether light therapy is appropriate for them.
Do you offer holistic or integrative veterinary medicine?
Yes. We offer integrative options, including Chinese herbal medicine and homeopathic medicine, alongside conventional veterinary care. This allows us to offer the best of both worlds. Our goal is to consider the whole patient and select care based on your pet’s specific health needs.
Preventative Care and Ongoing Support
What preventative care do you recommend for dogs and cats?
Our exact recommendations will vary from pet to pet, depending on their age, lifestyle, health history, and risk factors. No matter what type of dog or cat you have, preventative veterinary care will help you protect their long-term health. It also often leads to developing problems being identified early on.
Veterinary wellness may include routine examinations, dog or cat vaccinations, parasite screening and prevention, dental evaluations, diagnostic testing, nutrition guidance, and weight management. Regular visits also give you an opportunity to discuss changes you have noticed at home. Please feel free to contact us for more information.
Does Ridgeview Animal Hospital offer wellness plans?
Yes. We offer Wellness Plans for puppies, kittens, adult dogs, and adult cats to make routine preventative care easier to plan. These plans include fundamental veterinary care options, such as annual checkups, core pet vaccinations, and preventative health screenings. Additional benefits may vary, depending on the plan selected.
Please note: Wellness plans are not pet insurance, and are designed for proactive routine care rather than unexpected illness or injury. Please contact us at 913-780-0078 with any questions, or to learn more.
Can I order my pet’s medication and veterinary products online?
You can conveniently order your pet’s medication and other veterinary products through Ridgeview Animal Hospital’s online stores, including VetSource Home Delivery and Vets First Choice. All medications must be reviewed and authorized by a veterinarian. Contact our team at 913-780-0078 if you have questions about medication management or which product your pet needs.
How is Ridgeview Animal Hospital involved in the local pet community?
We care deeply about animals and strive to do all we can for the dogs and cats of Olathe and Lenexa. That commitment and dedication extend far beyond the care we provide inside our animal hospital. We work closely with Pawsitive Tails Rescue and Melissa’s Cat Cafe, two organizations that help animals in our local community. These relationships reflect our commitment to the pets and people we serve.
Does Ridgeview Animal Hospital offer new-client specials and online pet resources?
We provide online resources where current and prospective clients can check available offers and stay connected with our clinic. Visit our Specials page for current promotions, since offers and eligibility may change over time. You can also visit our Happy Pet Pictures gallery to see some of the dogs and cats who are part of the Ridgeview community.
Ridgeview Animal Hospital provides preventative wellness, pet vaccinations, veterinary diagnostics, dentistry, surgery, light therapy, integrative medicine, and ongoing care for dogs and cats in Olathe, KS, Lenexa, KS, and surrounding communities. If you’re looking for a veterinarian in Olathe or an animal hospital near you, call us at 913-780-0078 or Contact Ridgeview Animal Hospital to discuss your pet’s needs and schedule an appointment.